We buy Troika, Lladro, Poole please e-mail for a free valuation
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Customer Tel : +44 (0) 20 8384 8981
Postage will automatically be worked out depending on destination when you go through checkout, Before you commit to buy
NEW LLADRO COLLECTION TO COME
About Us
KCSceramics International are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
KCSceramics International
133 Cygnet Avenue Feltham Middlesex TW14 0DU United Kingdom
Phone: +44 (0) 20 8384 8981
Email: karen@kcsceramics.co.uk
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment via Paypal or Nochex. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept major credit and debit cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information over the Internet via paypal.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
We have many different options of shipping and when your choice is made we will ship your item by that method if you change your mind and your item has not left we will change the shipping option if it has already left we will charge the amount specified and will not be able to change.
Delivery Schedule
We deliver your order right away. We will normally send your order to you in 2 business days . International orders are generally sent in under 2 days if there is a problem that is out of our control we will contact you and keep you updated.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
All orders are VAT free.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction every item is checked under UV light for any imperfections and signs of restoration they are guaranteed to be free of any faults unless it is specified in the descriptions.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0) 20 8384 8981 (International +44 +44 (0) 20 8384 8981) or write to us at 133 Cygnet Avenue Feltham Middlesex TW14 0DU United Kingdom
Privacy Policy
KCSceramics International do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
If the item is not as described or you are not entirely happy with your purchase because the description was not as accurate as you think that it should have be please e-mail us or write to us and we will be happy for you to return the item if we was at fault. Contact must be made within five days of you receiving your product and it must be sent back within 7 days. We will refund your money once the item has been returned to us in the condition that it was shipped and once confirmation is given payment will then be released the way that it was received. It is up to us to keep you happy and we want as many happy customers as possible so we will always do our best to resolve any situation that arises.
EPOS System Information
Buy 24 hours a day, Credit/Debit Cards accepted
via Paypal and Cheque Payments accepted
www.kcsceramics.co.uk
